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SiM specialise in "cycling" security backups. Each SIM customer has a cycling program tailored to their unique requirements. From pickup time and the facility used, to individually filed tapes or case transactions. SIM have systems in place that enable us to adapt to the needs of our customers. SIM's systems virtually eliminate errors in the movement of media to and from the library. This allows quick and thorough tape library inventories and audits. Talk to us about this industry leading service. Customer Service The staff at SIM have combined over 40 years in IT Technical and Operations Management. We understand the importance of your companies critical corporate data and computer backups. Our Client Managers are dedicated to providing customer service with on going support to our customers during the service contract. The industry leading services they provide are: Customer liaison Service level reporting Customer training and education Project planning for media relocation's Assist with liaison with Hot Site vendors during DRP testing. |

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